Last updated: September 2026
Information we collect
We may collect information you provide through forms, calls, email or WhatsApp, including your name, phone number, email address, property location and details of your service requirement. We may also collect basic technical and usage information through hosting and analytics services.
How we use information
We use information to respond to enquiries, assess and arrange services, prepare quotations, provide customer support, improve the website and meet legal obligations.
Service delivery
We use enquiry information to arrange surveys, quotations, installation, repairs and maintenance through the WatchGrid operating team and authorised personnel who need the information to deliver the requested service.
Retention and security
We retain personal information only as long as reasonably necessary for the purposes described above, subject to legal and operational requirements. We take reasonable steps to protect it, but no internet service is completely secure.
Your choices
You may contact us to ask about your personal information or request correction or deletion where applicable.
Contact
Email privacy questions to hello@watchgrid.co.in.